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Happy Fourth of July!
Our manufacturers and shipping carriers will require an additional business day to complete your order as they are closed on July 4, 2022. If you have any questions or need our assistance, we'd love to support you as usual via support@familypanda.co. Happy Independence Day, the day that gave us the freedom of thought, actions, faith and speech!
For International Orders: Import duties and taxes for shipments may be due upon arrival in the destination country by the receiver. Shipments can be held up in customs to check that the contents of the package and the value of the goods were declared accurately. In general, customers are responsible for paying the additional costs such as duties, taxes, and customs clearance fees. It depends on the destination country that the receiver would receive an announcement via letter, email, call from Customs or courier services. The payment value depends on the total value of the package and varies by country. Posted on July 02, 2021
[Closed] Service Impacted by U.S. Winter Storm:
Late winter storm is spreading snow and ice in parts of Wyoming, Oregon, Idaho, Montanaand Eastern Washington. The storm has created inaccessibility to certain location and slippery road conditions. Widespread blowing snow could significantly reduce visibility and cause extensive tree damage.
Thus, delivery services across the listed regions have been impacted by severe weather. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as possible. Please stay tuned for the latest information on service. Thank you for your kind understanding and please stay safe.
Service Impacted by U.S. Winter Storm Oaklee:
Winter Storm Oaklee is spreading snow and ice from the Southern Plains to the Midwest and Northeast, such as California, Arizona, Minnesota, Texas, Ohio, Oklahoma, Alaska and Michigan. The storm will finish up its journey by delivering heavy snow and ice to the Northeast, New York. The storm has created potentially hazardous operating conditions, and icing could knock out power and cause tree damage.
Delivery services across the listed regions have been impacted by severe weather and some roads have been blocked because of snow and ice. We appreciate your patience as we implement contingency plans to minimize delays and provide the best service possible. Please stay safe and allow some time for your package to arrive.
Service Impacted by U.S. Winter Storm:
Delivery services across the Midwest, and parts of the South and Northeast, have been impacted by severe weather and some roads have been impassable because of snow and ice. Although your location may not be impacted by adverse weather, the movement of packages in the network may be delayed by conditions in other areas.
Rest assured that Postal employees make every reasonable effort to deliver mail in many difficult weather conditions and in this case, they will reattempt delivery when access becomes safe.
Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as possible.
Besides, to ensure delivery of your package and avoid uneven surfaces, wet pavement as much of the region continues to dig out from this week’s winter storm, it is advised to clear snow and ice from sidewalks, stairs and mailboxes.
Check back here where the latest information on service delays will be posted. Thank you for your kind understanding and please stay safe.
For International Orders: Import duties and taxes for shipments may be due upon arrival in the destination country by the receiver. Shipments can be held up in customs to check that the contents of the package and the value of the goods were declared accurately. In general, customers are responsible for paying the additional costs such as duties, taxes, and customs clearance fees. It depends on the destination country that the receiver would receive an announcement via letter, email, call from Customs or courier services. The payment value depends on the total value of the package and varies by country. Posted on July 02, 2021
