To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

track order

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TRACKING FAQ

When will my order ship?

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Processing time for each product type may be different, ranging from 1 – 6 business days. Please visit our Shipping information & Delivery for the most updated estimated time frame.

How long the delivery take?

Once the shipment is shipped, estimated delivery is as follows:

  • For Domestic orders: 4 – 7 business days with Standard shipping, and 3 – 4 days (excluding Sunday and pickup time) with Express shipping.
  • For International orders: 5 – 10 business days

Please note that during holidays or peak season, it may take an additional 7 business days for delivery. Please visit our Shipping information & Delivery for the most updated estimated time frame.

How do I track my order?

You should be able to find your order here: Track your order (order number and email address are required for login)

For any assistance, please feel free to contact our Customer Service through the email [email protected]

I didn't receive any tracking number.
  • If the order status says Completed, and you did not see any email from us, it may have gone to your spam box.
  • Please help us to check your spam, or contact [email protected] for the tracking number.