️🎉 Order 2+ items to SAVE 10% using code: B2S10
FAQs
You may go to our Frequently Asked Questions to speed up your process and find the answers you need there without waiting in line.
Email Us
We’re welcome to receive any questions, comments, concerns and inquiries from you. Response times may vary depending on email volume, but we are working to address your concerns with urgency. Just send us an email, our support team will get back to you 24/7 from Monday to Friday.
Feel free to contact our support team via our email at support@familypanda.co. We will reply asap.
If you have ordered, kindly include your order number, the email address used when placing the order besides your inquiry so that we can assist you quicker.
✘ If you don’t have any orders, kindly include the product’s name with your detailed questions for faster support.
About Your Order
You can visit Track Your Order to check the current status of your order. If you need to make changes or cancel your order, feel free to contact us at support@familypanda.co
About Our Policy
Get to know our policy to avoid any unwanted mistakes and misunderstandings when ordering from us. See our Refund & Return Policy and Processing & Shipping Policy for further details.
If you have any questions about our products or would like to discuss a custom design, please do not hesitate to contact us.
Our customer service team is available to assist you and provide you with the information you need.
Officially launched in 2018, we provide world class customer service to all our customers. Customer satisfaction is our utmost priority.
Email: support@familypanda.co
US Address : 454 Las Gallinas Ave, San Rafael, CA 94903
SHOP
INFORMATION
SHOPPING POLICIES